Important Notice
Private Donations: All donations to 10Trees are private donations. We do not provide tax benefits or tax receipts.
Refund Policy: You can request a full refund of your donation amount before the plantation work begins. After plantation starts, donations are non-refundable.
Email Collection: We collect your email address solely for sending you updates about our tree planting progress and mission updates.
Information We Collect
Personal Information
- Email Address: Collected for sending progress updates about tree planting
- Donation Amount: To track the impact of your contribution
- Payment Information: Processed securely by our payment partners (Razorpay/NOWPayments)
Non-Personal Information
- Website Usage: Pages visited, time spent on site
- Device Information: Browser type, operating system
- IP Address: For security and analytics purposes
How We Use Your Information
Primary Uses
- Progress Updates: Send email updates about tree planting progress
- Mission Updates: Share stories about communities being fed
- Impact Reports: Show how your donation made a difference
- Refund Processing: Process refund requests when applicable
Website Improvement
- Analytics: Improve website functionality and user experience
- Security: Protect against fraud and unauthorized access
- Communication: Respond to your questions and feedback
Donation and Refund Policy
Private Donations
- No Tax Benefits: These are private donations with no tax deductions
- No Tax Receipts: We do not provide tax receipts or certificates
- Transparent Use: All funds go directly to tree planting activities
Refund Policy
- Before Plantation: Full refund available before work begins
- After Plantation: No refunds once trees are planted
- Refund Process: Contact us via email with your donation details
- Processing Time: Refunds processed within 7-14 business days
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
Payment Processors
- Razorpay: For Indian payment processing
- NOWPayments: For cryptocurrency donations
- Secure Processing: All payment data encrypted and secure
Legal Requirements
- Law Enforcement: When required by law
- Legal Protection: To protect our rights and safety
- Fraud Prevention: To prevent fraud and abuse
Data Security
Security Measures
- SSL Encryption: All data transmitted securely
- Secure Servers: Protected hosting environment
- Access Control: Limited access to personal information
- Regular Updates: Security measures regularly updated
Data Retention
- Email Updates: Retained until you unsubscribe
- Donation Records: Kept for accounting and refund purposes
- Website Data: Analytics data retained for 2 years
- Deletion Rights: You can request data deletion anytime
Your Rights
Access and Control
- View Data: Request a copy of your personal information
- Update Information: Correct or update your email address
- Delete Data: Request deletion of your information
- Unsubscribe: Opt out of email updates anytime
Contact Information
- Email: privacy@10trees.in
- Response Time: Within 48 hours
- Refund Requests: Include donation details and email
- General Inquiries: Use contact form on website
Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website.
Types of Cookies
- Essential: Required for website functionality
- Analytics: Help us understand website usage
- Preferences: Remember your settings and choices
Your Choices
- Browser Settings: Control cookies through browser
- Opt Out: Disable non-essential cookies
- Clear Cookies: Remove existing cookies anytime
Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by:
- Posting the updated policy on our website
- Sending an email notification to subscribers
- Updating the "Last Updated" date
Your continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or our practices, please contact us:
Contact Details
- privacy@10trees.in
- www.10trees.in
- Andhra Pradesh, India
Response Time
- General Inquiries: 24-48 hours
- Refund Requests: 48-72 hours
- Privacy Concerns: 24 hours
- Technical Issues: 12-24 hours
Ready to Make a Difference?
Join our mission to plant fruit trees and feed communities in Andhra Pradesh.